Privacy Policy

📄 Privacy Policy

Last updated: June 2025

At Vaggs Transport Solutions Ltd (“VTS”, “we”, “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following information about you:

Contact details: such as your name, email address, and phone number when you fill out our contact form, send us an email, or call us.

Website usage data: including your IP address, browser type, and pages you visit, collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Respond to your enquiries and provide our services.

Manage our relationship with you, including sending invoices and updates.

Improve our website and services.

We do not sell your information to third parties.

3. How We Share Your Information

We may share your information with:

Our trusted service providers (e.g. web hosting, email service) only as needed to operate our business.

Law enforcement or regulatory authorities if required by law.

4. Data Storage & Security

We store your personal information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.

5. Your Rights

You have the right to:

Request a copy of the personal data we hold about you.

Ask us to correct or delete your data.

Withdraw consent if you no longer want us to process your information.

To exercise these rights, please contact us at info@vts.co.uk.

6. Cookies

Our website may use cookies to help us understand how visitors use it and to improve your experience. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page, and the updated version will show the new “Last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 info@vaggstransportsolutions.co.uk
📞 07413150143